All children must have an adult (18 years or older) with them at all times. No adults are allowed into the museum without a child.
Strollers must remain on the upper level (or in the car). Baby carriers, cubbies and stroller valet are available.
Snack and drinks should remain in the snack room (water is ok).
Shoes should be removed when playing in the Rescue Harbor or the VIB (Very Important Babies) Lounge.
What are the recommended ages for the Zimmer? We believe the Zimmer is most enjoyed by ages 0-8. We offer special programs for different ages from crawlers and up!
Is there a changing area in the building? Yes, on the lower level of the museum there are changing tables in both restrooms.
May I bring my own food into the museum? Yes, on the lower level is a room reserved for snacks and lunches. Vending Machines with healthy choices are also available. Food is not permitted anywhere else in the museum.
Is there an area to breastfeed my child? Women are free to nurse their children in any space of the Museum. For added privacy we suggest finding a quiet corner of the snack room.
Is the Museum wheelchair accessible? Yes, there is an elevator located in the building lobby. All of our exhibits are designed to allow for wheelchair accessibility.
May I bring my stroller? Because of space limitations we encourage you to leave your strollers in the car. In accordance with the Fire Marshal, strollers MUST be parked in the lobby on the ground floor of the museum. The Zimmer Children’s Museum is not responsible for any personal belongings.
How long does it take to see and experience the Zimmer? The visitor experience varies with each child, though commonly you can expect to spend one to three hours here. Please note: No one will be admitted to the museum within 20 minutes of closing.
Would my baby (under 18 months) enjoy the museum too? Yes, very much. We have a special toddler bounce room for them to enjoy, a water table to splash in, a quiet nook for storytime, and many fascinating things to discover. Also, check out our EXCLUSIVELY BABIES page for more options we have just for tiny tots.
Does the Museum offer free or discounted admission or memberships? Yes. EBT cardholders are admitted free when card is presented, and discounted memberships are available based on need. Click HERE for more information.
Can I bring guests to the museum if I am a member? Membership benefits vary by level. Click HERE to learn more about membership benefits.
Do you host school groups at the Zimmer? We do! We host field trips on Tuesday and Thursday mornings for pre-K through 1st grade by reservation. For more information, please visit our field trips page HERE.
Do you offer refunds? No refunds will be issued for admission, memberships, or programs.
Does your museum offer gifts or souvenirs? Take a piece of the museum home with you from our new GIFT SHOP! Your child has the opportunity to experience a real store! Our fun and educational toys, games and books starting at 50 cents, including discounts for field trip participants. Allowing your child to purchase their own special item is an excellent chance to introduce lessons in basic math, budgeting and independent decision-making, all while supporting our non-profit organization!
ShareWell and Santa Monica Place: Relocation Q&A
Why are you moving? For more than 25 years the Zimmer Children’s Museum—now ShareWell—has been serving the community through its children’s museum and youth development program, youTHink. First in the Westside JCC and, since 2000, in its current home in the Jewish Federation Building on Museum Row. The children’s museum currently welcomes more than 85,000 annual visitors in spite of some challenges with parking, visibility and open hours. The museum’s new home fits perfectly within the leadership’s strategic plan to improve accessibility by providing more space, greater visibility and direct access to public transportation. The space is substantially larger – 21,000 square-feet – with significantly more open hours, 7 days a week from 10:00am – 7:00pm.
When are you moving? Grand opening is slated for November, 2018. The current Zimmer Children’s Museum, located on Wilshire Boulevard on Museum Row, will permanently close at that time.
What is ShareWell? The Zimmer Children’s Museum and youTHink, an arts-based leadership program for underserved middle and high school youth, were recently united under the parent name ShareWell, which captures the spirit of both programs.
What is your mission/focus? The museum and youth programs are designed to help the young leaders of tomorrow find their voice, cultivate a social conscience, and make a positive impact in their communities. Our exhibits and programs will be expanded and modernized, while continuing to focus on values of social justice, civic engagement, diversity, and contributing to the greater good of society. Relocating the museum to a more visible space at Santa Monica Place will also position ShareWell to better lead and join civic discussions relevant to the region.
Who are your partners? ShareWell maintains proactive collaborative relationships with a variety of strategic partners such as LAUSD, Compton Unified School District and numerous nonprofit organizations throughout Los Angeles. We are excited about partnering with the City of Santa Monica to extend our field trips to area schools, and with other local nonprofit organizations to expand our programs into the Santa Monica community.
What will the new space be like? The relocation will expand ShareWell’s footprint from 14,000 to more than 21,000 square-feet and will include several classrooms, a gift shop, lobby space, stroller parking, lockers, and a snack area. The mall location provides an opportunity for families to visit Santa Monica Place together and enjoy an age-appropriate experience for grandparents, parents, and children.
What ages will the museum cater to? Currently the museum is designed for children ages 0-8 to meet the community need within the space limitations. More space will allow ShareWell to accommodate multiple age groups from crawlers up to 10 years old and will include a focus on early childhood education with a designated 0-2 area that is safely padded for jumping and crawling.